Refund Policy
Because Coins and Gems are delivered instantly and cannot be returned, purchases are final once the items reach your account.
01 — SCOPE
Scope
This policy covers purchases of Coins and Gems made inside GamyChat. GamyChat is operated by Gemifun, India.
02 — WHEN WE WILL REFUND YOU
When we will refund you
All purchases are final. Because virtual goods are delivered instantly and cannot be returned, we do not refund a completed transaction once the items reach your account. Two exceptions:
- Technical error: you were charged but did not receive the Gems or Coins. Write to us and we will make it right.
- Matchmaking failure: if a match entry fee was deducted but the server failed to start the match, the system refunds the fee automatically. You do not need to ask.
03 — PURCHASES MADE THROUGH GOOGLE PLAY
Purchases made through Google Play
For in-app purchases made via Google Play, you may request a refund through Google's own support channels within their window, usually 48 hours. We do not control Google's refund decisions.
04 — A BAN FORFEITS YOUR ASSETS
A ban forfeits your assets
If your account is banned for violating the Terms of Service — cheating or toxicity — you forfeit all virtual assets, and no refunds will be granted.
Grievance redressal
Soyeb, Grievance Officer
Questions about this document, or a complaint about privacy, content or safety? Write to gamiefun0@gmail.com. We acknowledge within 24 hours and resolve within 15 days.
GamyChat is operated by Gemifun, India.